At Bright Auto Parts, we take pride in being a trusted supplier of high-quality auto parts, including engines, transmissions, and body components for all major vehicle brands. Our goal is to ensure customer satisfaction through durable, performance-tested products and reliable support.
- Returns
You may request a return within 7 days of receiving your order if:
The item received is damaged, defective, or incorrect.
The product is unused, uninstalled, and returned in its original packaging with all tags and labels intact.
To initiate a return, please contact us at sales@brightautoparts.shop
with your Order ID, photos of the product, and a short description of the issue.
- Refunds
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed within 5–7 business days, and the amount will be credited to your original payment method.
Please note:
Shipping and handling fees are non-refundable.
Refunds are not applicable for products damaged due to improper use, installation, or negligence.
Customized or special-order parts are non-refundable unless defective.
- Cancellations
Orders can be canceled within 12 hours of placement or before shipment.
Once the product has been dispatched, cancellations will not be accepted.
- Exchanges
We replace items only if they are defective or damaged.
To exchange an item, email us at sales@brightautoparts.shop
with details and photographs of the product.
- Contact Us
If you have any questions about our Refund & Return Policy, please contact us:
Bright Global AutoParts
📍 Address: 2124 Oak Tree Road, Edison, NJ – 08820
📞 Phone: +1 469-945-2237 / +1 469-224-6165
📧 Email: sales@brightautoparts.shop
🌐 Website: https://brightautoparts.shop
